Coaching Skills
This programme is ideal for managers who want to develop their skills in coaching and providing feedback to staff. It may also be useful for anyone in a personnel or training role who provides support to managers who are helping staff to develop.
Programme objectives
By the end of this programme, delegates will be able to:
- Explain what coaching is and its link to the manager’s role
- Identify the skills needed to coach
- Explain the cycle of coaching
- Identify the coaching needs of individuals and match these to coaching styles
- Explain how and why people learn and how to make maximum use of learning motivators
- Use two-way constructive feedback and goal-setting processes within the coaching framework.
Further information
The programme is highly participative and features a range of individual and group activities. It encourages delegates to focus on the manager as a coach and stresses the importance of continuously developing staff. Whilst no formal role plays are included, paired exercises can be included which provide skills practise in organising and running a coaching session.
Duration: Half day overview or comprehensive one day session